COMMERCIAL BROKER/ACCOUNT HANDLER with 18 years experience gained within the insurance industry. Has managed a team of 3 Commercial Account Handlers managing the day to day business ensuring all actions were dealt with during relevant timescales. Trained and developed the team, assisted in dealing with larger renewals and undertakes staff 1-to-1's, disciplinary and grievances. Previously handled all classes of commercial insurance for SME’s and was responsible for desktop servicing including renewals, new business and amendments. Keen to broaden knowledge and experience in a progressive environment.
Certificate in Insurance (Cert CII).
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