TECHNICAL SUPERVISOR who entered the insurance industry in 1985 and has a wealth of EL & PL (Personal Injury and Property) claims experience as well as Personal Lines Claims including Motor. In last role, worked on Motor, EL and PL accounts. Was a referral point for the claims department and colleagues who may have had a small handling authority. Worked closely with the team manager on various issues, regarding issuing and updating handling authority for the claims handlers. Helped with training when and where needed. Dealt the highest standards of customer care and satisfaction.
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