CLIENT SERVICE EXECUTIVE with 17 years experience gained within the insurance industry. With a background in account handling, risk assessment and customer service is skilled in handling new business from enquiry through to acceptance and renewal, confidently managing associated queries and issues.
An excellent communicator has built strong relationships with clients by offering high quality, comprehensive and effective advice. With an eye for detail employs high standards, whilst working well under pressure to deliver results within short time scales where required.
Key Skills: new business & renewal retention, working alone, as part of a team and to deadlines; customer service; handling client and Insurer queries effectively; management of workload; preparing reports; fact finding and administration. Committed to own personal development and has undertaken continuous training to expand knowledge.
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