LOSS ADJUSTER ASSISTANT who has gained 4 years industry experience. In last role, provided an efficient technical claims handling service for, and on behalf of Adjusters including acting as the principal point of contact (post visit) for both internal and external stakeholders. Case managed claim files, in conjunction with the relevant Adjuster, in accordance with documented authorities, to provide excellent customer service & reduce elapsed timescales whilst reducing indemnity spend where necessary. Organised and prioritised a case load of up to 165 files using a diary system, to ensure service levels were being adhered to. Managed every diary for the Loss Adjusters with the aid of an Administrative Assistant, including triaging new claims, booking appointments and instructing the relevant operatives to undertake emergency works whilst cover was being determined.
Legal Practice Course. LLB Law Hons.
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