SENIOR CLAIMS HANDLER who has gained over 5 years industry experience. Current position involves claims handling from notification of claim up until settlement, communicating with various people including policyholders, suppliers, solicitors, brokers and third parties. Deals with a variety of claims including local government, charities, education and housing. Handling authority is £100,000. Has also had a secondment within the Personal Lines team for 3 months to assist during a surge. Beyond normal day to day duties, is involved in a number of ongoing projects including rolling out the use of a new supplier and the claim processes to colleagues. Has assisted vendor management for the selection of loss adjusters and was also selected in a small team in handling the 2011 Riot Claims.
Currently studying for the Diploma of the Chartered Insurance Institute and the Certificate of the Chartered Institute of Loss Adjusters. Certificate of the Chartered Insurance Institute. BA (Hons).
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