SENIOR CLAIMS ADVISER/TEAM LEADER with 13 years insurance experience gained within a major insurer. Has knowledge and experience in handling motor and property claims within FSA guidelines including complex litigation and fraud cases. Experienced in dealing with verbal and written responses to complaints within FSA and FOS guidelines including dealing with escalated FOS and Chief Executive complaints. A good knowledge of all aspects of claim handling and of resolving issues to the best resolution to all parties concerned. Seeking an opportunity to return to a team leading role within a progressive organisation.
Educated to a good standard.
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