PROJECT LEADER with 8 years experience gained within the industry. Currently responsible for leading several projects designed to improve efficiency and productivity within the claims operation. Role includes management of external supply chain and managing key clients to ensure business retention.
Prior to this lead a team of 12 claims handlers, ensuring compliance to client requirements and was also responsible for a deployment team making appointments nationwide. Previously dealt with both commercial and domestic claims from the beginning to completion, made appointments for loss adjusters and maintained their diary.
CMI Certificate. Certificate in Insurance (Cert CII).
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