SENIOR ACCOUNT EXECUTIVE/MANAGER who has gained over 8 years industry experience both in the UK and Australia. Latterly as head of a team responsible for a portfolio of accounts with a total income of approximately $2,000,000 per annum. Held ultimate responsibility for ensuring a high quality customer service was provided at all times whilst consistently exceeding revenue, expense and trading profit budgets. Took a proactive approach to all aspects of account management and service delivery to clients, ensuring client needs were identified and met in line with agreed service standards. Recognised and capitalised upon revenue generation and growth opportunities by actively developing additional business from the existing portfolio as well as new business. Has returned to the UK and is seeking to use experience gained to date in a progressive environment.
Certificate of the Chartered Insurance Institute. Tier 1 - Insurance Broking Compliance. BA (Hons) Social & Cultural Studies in Sport 2:2.
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