HOUSEHOLD CLAIMS SPECIALIST/LOSS ADJUSTER who has gained extensive industry experience within various roles, concentrating mainly in the household claims arena. Most recently was responsible for claims up to £50,000 (and over £50 - £100,000 with supervision). Visited and desk top handled claims as appropriate from start to end and maintained ownership of the claims throughout.
Dealt with a series of suppliers and contractors provided by the company to replace, repair or rebuild and liaises with structural engineers on larger and more complex claims. Made all decisions on claims with access to a technical expert if required. Referred potential fraud claims to the fraud unit. Logged and monitored all potential third party recoveries for all the team.
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