HOME CLAIMS & CUSTOMER SERVICE TEAM MANAGER with 10 years experience gained in the insurance sector. Currently holds responsibility for the Management of the Customer Service Team and Accidental damage home claims. Manages household claims spend and monitors average claim cost. This year his team has saved the business £725k through accurate interpretation of policies which lead to repudiation or transfer of liability. Previous experience as a Surveyor Contract Manager dealing with a large caseload of domestic property claims. Keen to utilise existing skills and continue to develop knowledge working with a successful business.
BDMA Insurance Technician. GNVQ in Electronics and Electrical Engineering.
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