HOME INSURANCE ADVISOR with 6 years industry experience and a customer focussed approach to securing repeat business.
In current role, answers inbound calls from customers regarding home insurance packages. Advises customers on available services and tailors offers to suit their needs. Promotes features and benefits of additional products to complement the customers' existing insurance. Meets sales, KPIs and customer satisfaction targets. Resolves customer queries professionally. Responds to customer complaints and objection handling effectively. Has also spent extensive period of time registering notification of claims.
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