BUSINESS SUPPORT AUDITOR who has gained 12 years experience within the insurance industry and has gained knowledge of sales/service, claims and resource planning. Currently responsible for the auditing of clerical staff to ensure accurate data input. Works to a high level of accuracy and attention to detail to ensure own audits are passed each month. Deals with queries from team leaders and managers. Provides good quality, relevant feedback for consultants and their hierarchy. Runs and analyses reports to show common issues/pass rates. Successfully cross trains Auditors from other areas of the business into the role. Has an understanding of TCF principles and more recently compliance with FCA guidelines. Due to forthcoming redundancy, seeks a new challenge where skills and experience can be fully utilised.
Institute for Internal Auditors Certified.
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