MOTOR CLAIMS HANDLER who has gained 6 years industry experience. Holds responsibility for dealing with outside suppliers ensuring that service levels are met in accordance with the needs of the customer. Calls garages, recovery agents and liaises with managers when necessary, in accordance with the agreed timescales/service levels that are contracted between the business and the suppliers. Handles complaints on a daily basis on behalf of customers, chasing the relevant suppliers and departments.
Educated to a good standard.
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