Customer Service Advisor

Location

West Yorkshire

Salary Sought

Negotiable

Reference

209673

Applicant Profile

CUSTOMER SERVICE ADVISOR who has gained over 5 years industry experience.  In last role, was a key member of the nights team providing 24 hour support to customers in relation to motor insurance claims and motor vehicle breakdowns. Reacted to emergency situations in a professional, calm and reassuring manner, resolving situations efficiently and through to conclusion. Self-managed and took full accountability for own actions whilst providing support to colleagues. Effectively handled often complicated scenarios displaying a 'think outside the box' attitude whilst managing customer expectations and displaying a high level of customer care. Provided clear and accurate reporting.

Applicant Qualifications

Educated to a good standard.

Contact

Jayne Moss
Tel: 0113 244 0846 Mon to Fri 8.30am - 5.30pm.
Fax: 0845 458 8619
Email: jmoss@iauk.co.uk
IAUK

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