ACCOUNT HANDLER/RETENTIONS/TEAM MANAGER with 13 years general insurance experience gained within a broking environment. Initially commenced as an Insurance Sales Executive handling renewal retentions, mid-term adjustments and cross-selling on every call. Progressed to an account handling role maintaining high customer services levels. Since 2014 has been responsible as the Team Manager for 8 members of staff undertaking call monitoring and undertaking one-to-one meetings. Specialises in Household, motor, commercial vehicle, boiler and travel insurance. Interested in looking at new opportunities in the industry to progress career.
Educated to a good standard.
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