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TELESALES EXECUTIVE with 2 years customer service, telesales, lead generation and sales experience gained within the same organisation, with prior experience gained within the retail sector. Experienced in generating new business opportunities through targeted campaigns to both prospective and existing customers.
ACCOUNT HANDLER who has gained 4 years’ general experience. Currently acts as a point of contact for personal insurance queries throughout a policy's lifetime in line with FCA TCF requirements.
RESOURCE BUSINESS PARTNER with 12 years general insurance experience gained within both a broker and insurer environments. Since 2014 has worked within the recruitment sector.
SENIOR CLAIMS HANDLER (MOTOR FRAUD) with over 30 years of experience in the insurance industry. Working within a variety of claims handling roles with most recent areas of specialism as a personal injury and motor fraud claims handler.
CLAIMS INVESTIGATOR who has gained 32 years industry experience, 25 years within an investigative role. Currently deals with the investigation, valuation and negotiation of Motor Liability, Motor Theft, Property Liability, Employers and Public Liability claims.
CLAIMS INVESTIGATOR who has gained 16 years’ general insurance experience. Experienced in managing a caseload of complex and technical claims as well as acting as a technical referral point.
INSURANCE CONSULTANT/ACCOUNT HANDLER with over 10 years general insurance experience gained within a broking environment. Experienced in handling domestic new business sales, renewals and mid-term adjustments.
CUSTOMER CARE COORDINATOR with 7 years customer service experience gained within various industry sectors. Experienced in carrying out reception duties which incorporated administrative tasks.
CUSTOMER SERVICE EXECUTIVE with 4 years general insurance experience gained within a broking environment. Initially commenced taking first notification of motor claims before being promoted to the team Manager responsible for a team of 10.
INSURANCE/RISK/CLAIMS MANAGER with 15 years claims experience gained within the in-house insurance arm of a transportation company. Has sole responsibility for all motor, RTA and employer liability and public liability claims.