As a recruitment agency we are bound by both the Employment Agencies Act and the Data Protection Act of 2018 (GDPR) which supersedes all previous Data Protection Acts. With regard to data protection we must comply with the regulations therein which are designed to protect any information you provide for us. At all times we will comply with the provisions of the Act and any regulations or orders that are made under this Act.
Disputes will be handled by our customer service representative who will promptly correct any errors. You can also contact our compliance representative at firstname.lastname@example.org or 0113 244 0846.
When visiting websites certain information about you and your computer can sometimes be collected. This section explains what information Independent Appointments collects, and how it is used:
In order to assist you in the recruitment process we will essentially need a wide variety of information about you including personal details such as your name, address, telephone number, email address, an educational history and particulars about your professional working life. We will also collect information regarding contact that we make with you (or vice versa) throughout the recruitment process in order to efficiently and effectively assist you.
From time to time we may also collect with your consent information from you to gain a better understanding of the user base for our website in order that we can continue to enhance the service we provide.
All the information you provide either via telephone call, email or through our website will only be used for the company’s stated business and will not be passed on or sold to any other third parties without your prior consultation and approval. Your information will be retained indefinitely unless you advise otherwise. Unless you contact us and express your wish to request the ‘right to be forgotten’ (please see below) your information will be retained for 5 years. If no meaningful contact has been made within this time frame your details will be removed from our database.
We will only process the data that you provide whereby it is necessary to assist you in the recruitment process or you have given your consent to do so. Such an example would be emailing a client (with your consent) with your details to apply for a relevant job opportunity.
You have the right to object to how your data is being processed. You also have the right to restrict the processing of your data or withdraw your consent completely.
You can opt out. To do so please contact email@example.com with your email and contact details and we will process this request (please note we do need to verify your identity to proceed).
You have the right to know what information our company holds about you, correct and update your inaccurate or incomplete data records at any time, also you can request your data be made available/transferred to another organisation. To do so please contact us at firstname.lastname@example.org or call 0113 244 0846 (Please note we do need to verify your identity to proceed).
You also have the 'right to be forgotten' and have your data erased from our systems.
Please notify us at email@example.com. Please note we will need to verify your identity to proceed.
If you wish to raise a concern or query regarding what data we hold and how it is being processed please contact us on 0113 244 0846 or firstname.lastname@example.org.
Alternatively if you wish to raise a concern regarding how a request you have made under the GDPR policy is being handled by our company please contact the UK Information Commissioners Office (https://ico.org.uk/concerns/)
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