Domestic Adjuster

Location

London, North West, South East, South West, Wales, West Midlands, Yorkshire, North East, Scotland, East Anglia, East Midlands.

Salary

£30,000 - £38,000

Job Reference

AC50901

Job Profile

Loss Adjusting operation has a need for several adjusters to work from home, conducting visits remotely using a combination of your current skills and digital technology from the seat of your own home. 

Completing all the tasks you would expect to do as an Adjuster remotely using the latest software. You will be expected to deal with a portfolio of domestic losses for both contents and buildings for losses up to £100,000. You will be expected to carry out all the usual investigations, scheduling etc that you would normally do on site. On average you will deal with around 5 cases per week and manage a case-load of up to 60 losses.

Core hours are Monday - Friday, 9am until 5pm with the benefit of no more commuting!

What is expected in this role is no different to a traditional adjusting position- you will be responsible for delivering the highest technical quality and customer satisfaction whilst achieving maximum efficiency.

You will be responsible for:

  • Project managing a case-load of domestic claims up to £100,000 in value
  • Act as financial owner and decision maker
  • Appointing and managing suppliers
  • Work with all policyholders to achieve the most satisfactory and efficient solution
  • Single contact point for customer
  • Effective communication and negotiation skills, including the ability to write detailed reports

Applicant Requirements

Candidates must be able to demonstrate several years experience working as a domestic adjuster in the field.  You must be self sufficient and be comfortable working from a home, as there will be no face to face meetings.  You will attend induction training and team meetings.  Progression towards professional qualifications would be advantageous, but not essential.

Contact

Andrew Cowling
Tel: 0113 246 0525 Mon to Fri 8.30am - 5.30pm.
Email: acowling@iauk.co.uk
IAUK

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