South East: Berkshire, Essex, Kent, Oxfordshire, Surrey, Hertfordshire, West Sussex.
£55,000 - £60,000
Regional Subsidence Manager required to an award-winning Subsidence Services division, within the Specialist Subsidence Team. Although based at home, you will be required to work from the subsidence centre based in Kent and periodically (or other regional offices), as well as undertaking occasional client and customer visits as required.Ideal home-based locations would be London, Home Counties, South-East or Thames Valley responsible for managing a team of 10+ Building Consultants & Surveyors who handle subsidence insurance claims, ensuring colleague development, service delivery of team's performance and complaint resolution. Your main duties will involve referrals from the team, complaints that arise and the management of the team.
Candidates must hold a Chartered Building related qualification and ideally an insurance qualification. You must be able to demonstrate a detailed understanding and knowledge of structural building damage, especially subsidence diagnosis, investigation and repair methods. Have good people management and organisational skills and the ability to be decisive in resolving matters, an appreciation of the importance of delivering outstanding customer service, excellent communication and empathy skills. You must also have good presentation skills for internal and external meetings, training & presentations.
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