£35,000 - £43,000
Working for this insurer reporting directly to the Head of Complex Claims, the Large Loss Manager will be responsible for ensuring delivery of consistent, efficient and technically sound claims handling whilst delivering great customer outcomes on the largest and most complex claims. The complex claims will be valued in excess of £100,000. Using the skills and experience you have built up in dealing with complex property claims you will be responsible for helping shape and deliver the strategy for handling large loss claims.
As well as being directly responsible for the handling of the largest and most complex domestic property claims you will be responsible for the day-to-day line management of a team of large loss claims handlers, providing oversight, guidance, and direction for the claims sat within the team's caseload.
You will provide mentorship, reviewing and ongoing coaching & development opportunities to ensure the standard of claims handling in the department is of the highest possible level.
The role will be part office based 2-3 times per week in Cardiff and the rest you can work from a home base.
Candidates must be able to demonstrate their experience of dealing with complex domestic property damage claims with a value in excess of £100,000. You must have a track record of coaching and developing teams of claims handlers who are responsible for dealing with complex domestic property claims. Experience of dealing with complex liability claims, including claims for personal injury and a sound knowledge and understanding of the litigation process
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