Yorkshire: West Yorkshire.
£50,000 - £55,000
Major Loss Adjusting operation currently have an opportunity for a Subsidence Technical Manager to join their team, within their award-winning Subsidence Services division. Although based at home, you will be required to work from the main subsidence centre (West Yorkshire) periodically (or other regional offices), plus undertaking occasional client and customer visits as required.
You will be responsible for providing technical advice & support to teams of Subsidence Consultants, who handle subsidence insurance losses, whilst enhancing colleague technical development. You will be able to support internal managers to achieve excellent service delivery of teams performance together with managing complaint resolution, liaising with clients on aspects of complex claims.
Candidates must be Chartered (MCIOB, MRICS, MIstruct) and be able to demonstrate a detailed understanding and knowledge of structural building damage, especially subsidence diagnosis, investigation and repair methods. Ideally will have worked within an insurance claims environment, have good organisational skills and excellent communication skills. You must have the ability to be decisive in resolving matters, an appreciation of the importance of delivering outstanding customer service. The successful candidate must have the ability to work in a home-based role but also work closely with a remote team and other colleagues, as well as manage and plan your own workload whilst delivering professional advice to both claimants and insurers.
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