South West: Somerset.
£18,000 - £20,000
This exciting role involves managing a busy team of Emergency Claims Handlers, whilst providing overall responsibility for the team's performance. The employee shall need to motivate, coach and support the team in ensuring excellent customer service is delivered. Being confident to perform in the role, we are looking for someone that has the ability to inspire, make positive decisions and perform well under pressure.
The successful candidate will have previous Team Leading \ Management experience, and possess good customer service and negotiation skills, Good motivational skills and have the ability to work to targets and deadlines. You will have good complaints skills and good IT skills with the ability to use multiple systems (Microsoft, bespoke packages). You must have the ability to remain focused during high volume periods, have good communication skills (both written and oral) and have previous Insurance knowledge, this is desirable but not essential. A good general building knowledge advantageous but not essential
Thank you, your application has been sent.
Would you like to receive information about similar jobs?
Set up email alerts now! It's FREE!
Please complete all required fields and/or tick all boxes accordingly.