West Midlands: Staffordshire.
£19,000 - £22,000
A rare and exciting opportunity has arisen to join a market leading special investigation support team. To work as part of the Special Investigations support team, the role will involve providing desktop investigation support to field based investigators as well as undertaking desktop investigative interviews using cognitive interviewing techniques. Other duties will include, to provide support to DSI's investigators in the investigation and validation of claims within the agreed structured processes of DSI, working in tandem with the appointed adjuster. Ensure hand-off and hand-backs between DSI and other parts of the Group are conducted professionally, seamlessly and within a reasonable timeframe, When appropriate, case manage or undertake desk-top investigations utilising the investigative tool options available, employing best practice & key investigative competencies.
Previous investigative experience desirable but consideration will be given to experienced claims handlers looking to move into an investigative role and who have a keen interest in fraud.
Other skills needed are
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