South East: Surrey.
£30,000 - £40,000
An exciting opportunity has arisen for a Senior Claims Handler to work within a market leading loss adjusting practice. The role entails dealing with third party impact damage claims where property has been damaged by a motorist. The successful candidate will have experience of validating property damage claims but be able to appreciate that these are third party property claims where an indemnity settlement should be achieved. Also, there will be an element of dealing with outside investigation of Casualty claims. You will also be overseeing junior members of the team.
As the successful candidate you will be able to communicate with the third party via telephone, email and post in an efficient and professional manner. You will have first rate negotiating skills You will manage personal allocation of claims, post and diary work in a timely and efficient manner. Handle claims in line with client specifications and the appropriate service standards while providing a high level of customer care. Authorise payments to claimants and supplies for settlement within an agreed delegated authority. Actively adhere to and promote the principles of treating customers fairly (TCF) and operate within Financial Conduct Authority (FCA) guidelines. All employees are expected to carry out any reasonable instruction given by their senior manager, in line with business requirements.
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