Property Claims Account Handler




£26,000 - £32,000

Job Reference


Job Profile

Market leading loss adjusting practice seeks to employ a property claims account handler to work out of the company's flagship office in the city. My client is seeking an individual with experience of property claims and will consider those with a commercial background.

The role will involve working within an experienced team of technical claims handlers, dealing with your own caseload from FNOL to settlement. The majority of the claims will be of varying value and complexity so you'll have the skills and knowledge to settle (within your authority) or to pass the more complex cases on to other departments when necessary.

You'll already be able to demonstrate excellent communication and listening skills, combined with the ability to impart information and maintain accurate data. You will also have proven skills in developing and maintaining close working relationships, both internally and externally.

Applicant Requirements

Most importantly, you'll be able to put yourself in the customers shoes, see the full picture and have the ability to make decisions based on the facts, treating all claims on their individual merits. You will deal with a caseload of primarily commercial property desktop claims, and as such you need the ability, confidence and background knowledge to make the right decisions on each claim. This is a great opportunity for those looking for career advancement covering a diverse and interesting range of claims.

You will have/will be: 

  • Experience of dealing with commercial property damage claims 
  • Buildings desktop claims experience would be an required 
  • Negotiation skills 
  • Report and letter writing 
  • Excellent communication skills with both Customers and Clients 
  • Ability to complete face to face meetings with Clients 
  • Prioritise workload effectively 
  • Organisation skills 
  • The ability to work on your own initiative and take ownership of your own caseload of claims 
  • Develop and maintain a close working relationship with customers, to promote customer satisfaction during all stages of the claim. 
  • Understanding and empathy throughout 
  • Excellent keyboard skills 
  • Excellent IT skills especially in excel 
  • Progress toward or intention to become Cert / Dip CII qualified


Anthony Brooks
Tel: 0113 244 0846 Mon to Fri 8.30am - 5.30pm.

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