Motor Theft Claims Investigator


North West: Greater Manchester.


£22,000 - £28,000

Job Reference


Job Profile

A leading claims company has an exciting vacancy within their TPA Investigations unit, based in Central Manchester.

They are looking for a Motor Theft Claims Investigator with experience in fraud and claims validation.As a Motor Theft Investigator you will use Conversation Management techniques to interview claimants and identify fraudulent activity, along with identifying genuine claims quickly.

You will handle a caseload of claims up to the point of settlement or declinature, you will need to have strong organisational skills and maintain a positive and customer focused approach to all aspects of your work.

Applicant Requirements

In order to be considered for this role you will / have:

  • You will be naturally inquisitive, confident in your questioning and have the initiative to act upon any diverse information
  • Previous experience in Conversation Management within the Insurance arena is highly desirable
  • The ability to detect claims requiring investigation
  • An excellent telephone manner
  • The ability to use empathy in your approach
  • Good level of written and verbal communication skills
  • Knowledge of insurance principles relevant to claims


Anthony Brooks
Tel: 0113 244 0846 Mon to Fri 8.30am - 5.30pm.

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