Claims Technician Agricultural Network

Location

West Midlands: West Midlands.

Salary

£23,000 - £32,000

Job Reference

ANB50507

Job Profile

A rare opportunity has presented itself and as such an international loss adjusting practice has a vacancy for a claims technician to join its agricultural and rural network claims team. This is an excellent opportunity for a Claims Technician to really make a difference and provide superb customer service to the portfolio of clients within the Loss Adjusting Agricultural and Rural Network Division.

Based in the Birmingham office, you will assist in the progression and settlement of losses up to £100,000. As well as assisting with new instructions, you will have the ability and background knowledge to make the right decisions on each claim regarding settlement, policy cover and repudiation. 

You will be responsible for essential administrative tasks and provide support to the Adjuster on a daily basis. Most importantly, you will be able to put yourself in the customers shoes, see the full picture and have the ability to make decisions based on the facts, treating all claims on their individual merits whilst providing excellent customer service.

 

Applicant Requirements

In order to be successful in your application you will have/will be:

  • Customer focus with a track record of delivering outstanding levels of service
  • Experience of dealing with Property claims, up to the stated value
  • Superb communications skills - listening and acting upon information given
  • The ability to work on your own initiative and take ownership of assigned tasks
  • Develop and maintain a close working relationship with the customers, to promote customer satisfaction during all stages of the claim.
  • Understanding and empathy when required
  • Be able to prioritise your workload on a daily basis
  • Excellent keyboard skills
  • Excellent IT skills
  • Ideally Cert CII / Cert CILA or working towards

Contact

Anthony Brooks
Tel: 0113 244 0846 Mon to Fri 8.30am - 5.30pm.
Email: ABrooks@iauk.co.uk
IAUK

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