Complex Property Claims Consultant / Team Leader


South East, West Midlands, East Midlands.


£40,000 - £45,000

Job Reference


Job Profile

Complex Property Claims Consultant / Team Leader – Field Based – up to £45k per annum plus £3600 car allowance 

An experienced Property Loss Adjuster / Claims Consultant / Team Leader is required to join an established Claims Management organisation where you will join the Large Loss team and be responsible for the overseeing and the effective management of the large loss team as well as managing a portfolio of large or complex Domestic and Commercial Losses from £50k upwards with no cap.  Commercial losses will include dealing with landlords and tenants, shops, factories and hospitality buildings. 

Key responsibilities:

  • Effectively lead, develop and coach a team of specialist staff.
  • Continuously improve measurements, people performance management, training and development.
  • Manage your own diary, liaise with policyholders, suppliers and carry out site visits to assess liability, record, value and negotiate the claim settlement.
  • work closely with the Buildings surveyors team and drive settlement of the buildings element of each claim in your control.
  • Produce large loss or complex loss reports within agreed timeframes.

Applicant Requirements

About you:

  • Experience of working in a field based role handling property claims
  • Leadership experience managing a team of field based adjusters / claims handlers
  • Excellent organisational skills
  • People management, mentoring and motivational skills and experience
  • Experience of handling losses in excess of £50k
  • Full clean driving licence

You will be working from home and field based.  Hours are 37.5 per week, Monday to Friday.


Donna Pastor
Tel: 0782 111 9773

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