Claims Handler (Subsidence)


South East: Kent.


£21,000 - £25,000

Job Reference


Job Profile

Claims Handler – Subsidence up to £25k per annum – Kent 

An established Claims Management Organisation providing a first class Claims Management service to the Insurance Industry throughout the UK are now seeking a Claims Handler to join their established Subsidence Team based at their Head Office.  You will play a vital role within the Subsidence Team by acting as a primary customer contact managing a portfolio of claims within such a specialist area. 

Key responsibilities:

  • Be a first point of contact for subsidence claims calls
  • Liaise with policyholders on general queries and insurance claims issues for subsidence and underground pipes claims
  • Negotiate settlement of claims both verbally and in writing
  • Provide an excellent customer service
  • Constantly strive to seek improvements to provide and deliver a first class customer service
  • Use good questioning skills to establish validity of claims

Applicant Requirements

About you:

  • Ideally Subsidence Claims handling experience however not essential as training can be provided on Subsidence, Property/Buildings Claims Handling experience is essential 
  • Excellent communication skills both written and telephone
  • Insurance Industry experience within a claims environment
  • Accuracy and attention to details essential
  • PC Literate with good administrative skills



Donna Pastor
Tel: 0782 111 9773

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