Claims Handler (Surveying Services) – Home Based


North West: Cheshire, Lancashire, South East: Essex, South West: Bristol, Yorkshire: West Yorkshire, Scotland: Central belt, East Midlands: Derbyshire.


£18,000 - £22,000

Job Reference


Job Profile

Claims Handler (Surveying Services) – Home Based – up to £22k per annum plus excellent benefits 

A National Loss Adjusting Operation are now seeking a Claims Handler to join their Surveying Services Team where you will play a vital role in supporting the division by proactively managing Inspector claims through to completion.  You will be handling all peril claims up to £10k.  The role is home-based with the occasional requirement to work from the office as and when required. 

Key Responsibilities:

  • Undertake claims handling and progression of perils claims instructed by clients on behalf of policyholders
  • Pro-actively manage a caseload of claims through to completion
  • Assist the field team in completing reports, tasks and answering calls
  • Maintain claims on IT platforms
  • Identify and report any problems within set timescales
  • Provide support to the team in the absence of other staff or during surge periods

Applicant Requirements

About you:

  • Knowledge and understanding of perils in relations to validation / claims handling
  • Experience of managing building claims
  • Excellent communication skills verbally and written
  • Understanding and experience of customer services
  • The ability to organise own workload
  • Experience of working in a fast paced, targeted and changing environment 

This is a full-time permanent role, working Monday to Friday 9-00am – 5.30pm, in additional to a competitive annual salary you will receive 25 days holiday plus bank holidays, pension plus a benefits package.  This role is a home-based role within the requirement to work from the office as and when required.


Donna Pastor
Tel: 0782 111 9773

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