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Motor Fraud Investigator (Hybrid)


South East: Kent.


£28,000 - £31,000

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Job Profile

Motor Fraud Investigator - Kent (Hybrid role) up to £31k per annum

An established Claims Management Organisation based in Kent with UK exposure offering Claims Solutions specialising in household and motor claims with a strong focus on providing a first class customer service for all policy holders across a multiple insurance products are now seeking Motor Claims Counter Fraud Investigator. You will join the Fraud Investigation Department where you will play a vital role by handling, investigating and concluding motor claims where fraud has been suspected. This is a hybrid role working part office and part homeworking.

As a Motor Claims Fraud Investigator you will:

  • Undertake searches to validate identified fraud claims
  • Carry out extensive and confidential investigations
  • Make applications to third parties for information such as government bodies
  • Write discrepancy and reservation rights letters plus repudiation letters where fraud has occurred
  • Take a methodical approach to each investigation and working through appropriate validation processes
  • Manage multiple activities by prioritising important and urgent tasks

Applicant Requirements

About you:

  • Experience of working in a fraud investigation roles, ideally within Motor Claims
  • Knowledge of legal proceedings, especially the Fraud Act 2006
  • Be able to think on your feet and be adaptive to deal with various strategies a suspicious claimant may deploy during the interview
  • The ability to manage claims under investigation by skilful correspondence
  • A methodical approach
  • Attention to detail both verbal and written
  • A questioning, analytical mind-setGood interviewing skills
  • Excellent customer service skills
  • PC Literate with good administration skills


Donna Pastor
Tel: 0782 111 9773
Adjusting Appointments Limited

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