Motor Fraud Investigator
South East: Kent.
£28,000 - £31,000
Motor Fraud Investigator - Kent (Hybrid role) up to £31k per annum
An established Claims Management Organisation based in Kent with UK exposure offering Claims Solutions specialising in household and motor claims with a strong focus on providing a first class customer service for all policy holders across a multiple insurance products are now seeking Motor Claims Counter Fraud Investigator. You will join the Fraud Investigation Department where you will play a vital role by handling, investigating and concluding motor claims where fraud has been suspected. This is a hybrid role working part office and part homeworking.
As a Motor Claims Fraud Investigator you will:
- Undertake searches to validate identified fraud claims
- Carry out extensive and confidential investigations
- Make applications to third parties for information such as government bodies
- Write discrepancy and reservation rights letters plus repudiation letters where fraud has occurred
- Take a methodical approach to each investigation and working through appropriate validation processes
- Manage multiple activities by prioritising important and urgent tasks
- Experience of working in a fraud investigation roles, ideally within Motor Claims
- Knowledge of legal proceedings, especially the Fraud Act 2006
- Be able to think on your feet and be adaptive to deal with various strategies a suspicious claimant may deploy during the interview
- The ability to manage claims under investigation by skilful correspondence
- A methodical approach
- Attention to detail both verbal and written
- A questioning, analytical mind-set
- Good interviewing skills
- Excellent customer service skills
- PC Literate with good administration skills
Tel: 0782 111 9773
Adjusting Appointments Limited
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