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Commercial Insurance Account Handler


East Midlands: Nottinghamshire.


£25,000 - £35,000

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Job Profile

Commercial Account Handler - up to £35k per annum depending on experience plus pension, healthcare, personal accident cover and 25 days holiday. Monday to Friday. An office based role in Nottinghamshire but possible options for hybrid role in the future.

An independent insurance brokers and specialist in both commercial and personal lines products are looking for experienced Commercial Insurance Account Handlers to join the office in Nottinghamshire. The company serve a national database of clients ranging from a small travel cover and small tradesman insurance to country houses and large combined business insurance.

As an experienced Commercial Account Handler your main responsibilities will be to:

  • Act as a point of contact for clients, providers, internal and external intermediaries
  • Deal with policy queries and information requests
  • Process renewals, new business and mid-term adjustments
  • Maintain and update client records
  • Prepare client reports
  • Build, develop and maintain an excellent relationship with clients and insurers
  • Work closely with the Managing Director

Applicant Requirements

As an experienced Commercial Account Handler you will:

  • Have 10+ years experience
  • Have experience handling Commercial property, combined liability, PI, Cyber, D&O, shops, offices, pubs (SME)
  • Be comfortable dealing with clients with premiums under £10,000
  • Be able to comfortably liaise with clients & insurers via the telephone, email and face to face
  • Have excellent communication skills
  • Possess good customer services experience
  • Have excellent IT skills and be able to work with various in-house systems, ideally have experience using Acturis
  • Be ACII qualified or working towards


Donna Pastor
Tel: 0782 111 9773
Adjusting Appointments Limited

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