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Property Claims Handler


North West: Greater Manchester, Cheshire, Lancashire, Merseyside, Cumbria, Wales: North Wales, Cardiff, Newport, Swansea, Yorkshire: East Yorkshire, North Yorkshire, South Yorkshire, West Yorkshire, South East: Bedfordshire, Berkshire, Buckinghamshire, East Sussex, Essex, Hampshire, Kent, Oxfordshire, Surrey, Hertfordshire, West Sussex, London: London City, London East, London North, London South East, London South West, London West, London North West, South West: Devon, Bristol, Cornwall, Somerset, Dorset, Gloucestershire, Wiltshire, East Anglia: Cambridgeshire, Norfolk, Suffolk, East Midlands: Derbyshire, Leicestershire, Lincolnshire, Northamptonshire, Nottinghamshire, West Midlands: Hereford, Shropshire, Staffordshire, Warwickshire, West Midlands, Worcestershire, North East: County Durham, Northumberland, Teesside, Tyne and Wear, Scotland: Central belt, Dumfries & Galloway, Highlands & Aberdeen.


£25,000 - £30,000

Job Reference


Job Profile

Property Claims Handler - Home based UK wide - up to £30k per annum plus excellent benefits package

A Global Loss Adjusting Organisation are seeking experienced Claims Handlers to join their remote Property Claims Handling team where you will manage your own portfolio of household/domestic claims having the autonomy of making decisions from the desk.  You will play an important part of the business by being part of a development programme offering support and development including helping towards achieving your industry qualifications.  Working hours are Monday to Friday 35 hours per week.


Key responsibilities:

  • Act as a single point of contact for customers and suppliers
  • Handle your own property claims from instruction to conclusion
  • Having access to the latest video technology you will assess customer properties and liaise with suppliers on site during the claims process
  • Project manage your caseload of claims, planning and controlling key stages, appointing suppliers to attend site visits based on your investigations
  • Be responsible for all cost control and payments
  • You will progress through your development programme to be able to handle claims up to £100k

Applicant Requirements

About you:

  • Ability to demonstrate experience of handling property claims from instruction through to completion
  • Excellent communicator both verbal and written
  • Exceptional Customer Services experience
  • Be self-motivated and be able to work on your own initiative
  • Good negotiation skills including the ability to write detailed reports - training will be given
  • Ideally have or be working towards Cert CII or Cert CILA




Donna Pastor
Tel: 0782 111 9773
Adjusting Appointments Limited

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