Yorkshire: West Yorkshire.
£30,000 - £40,000
Following promotion and a huge amount of growth last year, a vacancy has arisen for a Corporate Account Handler. You will be responsible for providing a quality service, by handling client excellence. You'll work collaboratively with the expert Account Executives in the office to achieve common goals. You will be experienced within the insurance sector, knowledgeable about the local market and want to put your clients at the heart of your actions.
You will obtain renewal terms for your customers and explore alternative quotations before producing a final presentation for account managers to discuss with customers. You are the expert; your team will rely on you to have the knowledge. You'll assist with customer queries, liaise with insurers regarding potential changes and new terms for policies. For this to work, you'll need to have first class interpersonal skills. You will ensure all account admin is taken care of - confirming cover with relevant insurers, processing policies and chasing outstanding documentation when required. You'll be highly organised and love to work towards a plan.
Secure delivery of policy documentation from insurers and check prior to approval and release by Account Executive; you will be the point of contact for this account. Will deal with account queries and credit control matters highlighting any concerns to account managers, understand and apply fundamental legal and regulatory policy in relation to internal policies and the insurance contract as required.
Educated to GCSE standard or equivalent with knowledge of general insurance (London Market/Lloyd's and Industry) products, services, and good understanding of underlying legal principles and practices relating to risk within own role capacity. Previous experience in the insurance industry is critical, as is working to targets within a regulated environment.
Risk aware in handling customer information, with good customer service focus and the ability to identify potential risk/issues and seek advice/consultation when required. Due diligence and process driven to deadlines coupled with strong planning and analytical skills, you'll of course have high accuracy and attention to detail. Eligible to work in the UK.
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