Telesales Team Leader

Location

Yorkshire: South Yorkshire.

Salary

£25,000 - £30,000

Job Reference

JMO50471

Job Profile

Duties will include leading the telesales team to achieve and exceed sales conversion targets and customer service standards, through motivation and development along with being responsible for achieving agreed sales conversion rates, productivity & service targets across multi-products.  Other duties will include ensuring compliance with Regulatory Body codes of practice and the development of people measured through Key Performance Indicators and by competency.

Applicant Requirements

Prospective applicants are required to have experience of working in a direct call centre environment with a proven track record of achievement in a sales environment working to target.  Relevant experience required of leading and managing a team and within a contact centre sales environment.  Other attributes will include a good knowledge and application of sales techniques and models, computer literate and the ability to work as part of a team. 

Contact

Jayne Moss
Tel: 0113 244 0846 Mon to Fri 8.30am - 5.30pm.
Email: JMoss@iauk.co.uk
IAUK

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