BRANCH OPERATIONS MANAGER with 23 years insurance experience gained initially within a large insurance company and more recently two respected large brokerages. Latterly responsible for maintaining customer standards, compliance standards and for undertaking monthly audits. Worked with the Branch Director on budget setting and the meeting of budget and enhancing profitability. Managed job satisfaction and the career aspirations of the team. Assisted with workload allocation and resource. Encouraged the development of staff and co-ordinated training sessions. Implemented company strategies and objectives. Dealt with customer complaints and dealt with facilities matters and property issues. Keen to attain a challenging role in a progressive organisation. Open minded to opportunities that utilises skills. Negotiable on salary around £35,000.
Sound educational background.
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