SENIOR CLAIMS HANDLER who entered the insurance industry in 1999 and has experience of working within Insurance and Loss Adjusting environments. Has predominantly dealt with household/property claims form initial notification, through to final settlement. In a previous role, progressed to Team Leader and managed a team of claims handlers for a dedicated building repair network. Held responsibility for call monitoring, quality checking and identifying training needs, whilst ensuring the team performed according to specific service standards.
Is studying for the Diploma in Insurance.
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