LOSS ADJUSTER ASSISTANT with 9 years experience gained within the adjusting sector dealing with domestic and commercial insurance claims. Currently assisting with managing claims from start to finish and is responsible for meeting monthly and annual targets and organising and prioritising a caseload.
Previously gained experience as a Technical Incident Manager and was the fist point of contact to Incident Managers for any technical queries. Was allocated more complex and higher value insurance claims for detailed handling. Managed domestic buildings and contents insurance claims received from various insurance companies. Communicated with clients, policyholders and suppliers in order to investigate domestic losses and made decisions on settlement up to the value of £25,000. Detected and investigated fraud.
Studying towards the Diploma in Insurance (Dip CII). Certificate of the Chartered Insurance institute (Cert CII).
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