ACCOUNT HANDLER with 16 years’ experience gained in the insurance sector. Has a wide range of skills working inbound and outbound operations together with a broad knowledge on customer retention and sales teams. Currently achieves sales conversion targets set in annual appraisal. Maximises income via cross-selling and up-selling and is aware of and complies with the rules and requirements of the FSA. Builds and manages sales accounts. Services customers both via the telephone and face to face. Generates new leads through existing clients or cold calling. Is seeking to secure a fresh challenge in the insurance sector.
Certificate in Business and Administration.
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