LIABILITY RESOLUTION ADVISER with a proven track record of providing exemplary levels of service to a broad range of customers, whilst dealing with difficult and complicated insurance claims. Extensive experience within customer services and claims handling gained over 11 years in the claims sector is able to perform to a consistently high level and able meet all targets presented.
Key skills include having a good knowledge and understanding of the insurance field, excellent people skills and extensive experience dealing with complaints and their resolutions. Has the ability to encourage and motivate others and communicate on all levels and take ownership of a situation.
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