FINANCIAL PROTECTION ADVISOR/CLAIMS HANDLER who has gained 11 years industry experience, over 7 years within general insurance. More recently has been responsible for contacting clients who had requested information regarding life assurance. Made successful initial contact with a wide range of clients from different lead sources. Undertook a Fact Find on the potential client gaining their confidence, gaining all the necessary lifestyle information in order to build a tailored financial solution. Previously as a Claims Handler, dealt with domestic computer claims on behalf of a major UK insurance company. Liaised with insurers and loss adjusters. Undertook claim validation and insurer invoicing. Telephone based customer service and mild cross selling. Due to redundancy, seeks an opportunity with the insurance industry to utilise extensive customer service skills. Negotiable on salary.
Educated to a good standard.
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