MOTOR CLAIMS HANDLER who has gained over 2 years industry experience. Currently works within the team and is the first point of contact after a customer has been involved in a motoring incident. Proactive in recognising potentially fraudulent claims and making sure all policies are indemnified before proceeding any further. Responsible for analysing data from various teams to help increase the number of fraudulent claims detected. Liaises with a variety of people in different sectors of the industry, ensuring that the customer's needs are satisfied in every situation. Acts as a referral point for helping other colleagues and answers their queries.
Educated to a good standard.
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