Quality Assurance Analyst

Location

West Yorkshire

Salary Sought

Negotiable

Reference

207856

Applicant Profile

QUALITY ASSURANCE ANALYST with 3 years experience gained in the insurance and financial services sectors. Currently involved in monitoring calls and correspondence in line with training and competency framework within a call centre environment. Previously worked in various capacities, including auditing work within a call centre environment, handling complaints, delivering coaching and systems training, and deputising for manager in her absence.  Due to end of current contract is keen to secure a permanent role within project support and business analysis or quality assurance.

Applicant Qualifications

MSc in Biomedical Engineering.

Contact

Jayne Moss
Tel: 0113 244 0846 Mon to Fri 8.30am - 5.30pm.
Fax: 0845 458 8619
Email: jmoss@iauk.co.uk
IAUK

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