LOSS ADJUSTER ASSISTANT who has gained over 18 years industry experience and has extensive knowledge of claims handling. Joined last company to work in their High Net Worth Department for Household Claims. These were policies for prestigious clients with large and valuable homes. Although predominantly paired with a particular Loss Adjuster, where necessary work was reallocated among other members of the team. This team also tackled large single claims (>£100k). Role was to prepare the Loss Adjuster with all the background information (claims history, policy documentation, weather records, property valuations, etc) needed in advance of the first appointment, and then to support the resolution of the claim, negotiating with brokers, suppliers and contractors to reinstate the policyholder. Since the Loss Adjusters were frequently out on losses, a central part of the role was co-ordinating contractors and keeping the policyholder updated with progress.
Currently working towards the Certificate of the Chartered Insurance Institute. BA (Hons) Degree.
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