SENIOR CLAIMS HANDLER with 8 years industry experience gained within an insurer environment and more recently within a leading firm of loss adjusters. Currently oversees and manages claims up to £500,000 whilst managing loss adjusters, restoration companies and suppliers. Assists, mentors and develops handlers within his team which includes technical assistance on claim and policy queries. Deals with complaints from policy holders that are escalated within the team and also assists Customer Relations with the technical side of complaints. Manages his own caseload of work, usually 40-80 claims. Trains new members of the team and helps them use claim systems. Interested in looking at new opportunities in the industry.
Has completed 1 exam for the Diploma of the Chartered Insurance Institute. Certificate of the Chartered Insurance Institute.
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