ADMINISTRATOR/FORMER CLAIMS HANDLER who has gained 15 years industry experience. Whilst working within the industry, was responsible for the handling of complaints and dealt with complex claims. Was a relief section manager and was a referral point to colleagues. Authorised payments. Produced audit reports on companies. Took claims and dealt with them in their entirety over the telephone. Took payments from customers, balancing and banking. Dealt with high net worth customers. Calculated weekly and monthly employee work throughput reports and was responsible for the training of new colleagues. Seeking to restart career within the insurance industry.
Certificate of Proficiency.
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