SALES RETENTION PERSONAL LINES ACCOUNT HANDLER who has gained over 5 years industry experience. Currently deals with personal lines clients and liaises with insurers daily. Handles clients’ renewals and through great service, retains clients. Has been placed in customer services to train new starters on personal lines home and motor mid-term adjustments. Has been recognised for her complaints handling and for being up-skilled in customer relations to be one of two complaints handlers. Is responsible for all motor branch transfers, this involves a start to finish service should it be making alterations, dealing with renewals or administration. Has had team leader experience in the past. Seeking to further career within a reputable company.
Educated to a good standard.
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