COMMERCIAL MOTOR CLAIMS HANDLER who has gained 15 years’ experience within the insurance industry, including 7 years within Home Insurance Counter Fraud, specialising in the detection and prevention of fraudulent claims. This also included dealing with commercial motor claims for large vehicles such as buses and lorries. Currently efficiently handles a dedicated caseload of claims including all aspects of Third Party claims (excluding personal injury), liability disputes, accidental damage within specified customer service standards and authority levels. Effectively manages a caseload of claim files prioritising new and existing work appropriately, along with new incoming post. Seeks to establish liability and indemnity on all claims being handled by them at any given time. Takes telephone calls and actions letters. Manages all claims competently to ensure that they are adequately reserved and settled as economically as possible. Deals with commercial motor claims for large vehicles such as buses, coaches and lorries.
Educated to a good standard.
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