CLAIMS ADJUSTER who has gained 12 years experience within the insurance industry. Currently handles domestic and commercial property, overseas property, latent defects and various other specialist insurance claims. Liaises with policy holders, cover holders, TPA's, brokers and loss adjusters investigating claims and confirming compliance with policy terms and conditions. Has delegated authority up to £125k to agree claims and issue settlements. Constantly works to deadlines and KPI’s, monthly, weekly and daily. A key figure implementing new IT systems, pivotal in training new team members and ensuring process notes are up to date. Has implemented a number of successful process improvements resulting in higher efficiency and accuracy. Has taken ownership of multiple high level projects and seen them through to a successful completion. Seeking a new challenge and career progression.
Certificate of the Chartered Insurance Institute (Claims).
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